Sometimes patients choose to skip the waiting rooms and get a faster treatment by booking a video appointment with their providers. Here’s how you can set up video appointments with your patients in Avaros:

1. Double click on an available time slot on your Schedule Dashboard to book an appointment;
2. Enter all the appointment details → select ‘Video’ for Modality → click ‘CREATE’ when you’re done;

3. After creating the appointment you will be prompted with the Video Joining Instructions that you can email or send to the user by SMS using the two dedicated buttons;

4. When the appointment time comes, just double click on the appointment and you will have all the Video Joining Instructions there.

5. Click on the link to join the Video Appointment and you will see the appointment time and date and your name → click ‘CONTINUE’ to join the meeting;

6. You will then be prompted by the browser to allow it to use your Camera and Microphone → Click ‘Allow’. Once you do that, your Camera and Microphone will be enabled and you will be able to join the meeting by clicking the ‘JOIN NOW’ button;

7. Once you’ve joined the meeting you will have the option to chat with the user and also attach certain documents relevant for the appointment. To attach a document to the chat conversation:

• Clicking the attach symbol (Next to the ‘SEND’ button);
• Search for the patient;
• Search for the document and click the ‘Send’ button;

8. To add a note to the patient’s eChart:

• Select the ECHART tab;
• Type in the note;
• Click on ‘ADD NOTE TO ECHART’; (You will receive a confirmation in the upper-right side of the screen that the note was successfully added to the patient’s eChart);

9. Click the red ‘Hang up’ button when the video appointment is completed;

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Online Booking

Appointment Statuses, Types and Reminders 

Appointment Icons 

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