Messages can be attached to a patient's eChart in the case that the message you are sending will be received by another provider in your clinic. If you do not want to attach the message to a patient's eChart, please see our "Chat" Knowledge Base found "here" (Dependency to 25. Chat). To send messages that will be attached to an eChart, open the patient's eChart and select the "+" icon on the Messenger module found on the left pane:
Here, you'll see the Messenger page:
1. Message Recipients
Here, you'll be able to choose which staff members from your clinic receive a copy of this message as well.
2. Message Subject and Body
The top text field will be the Message Subject which will be listed on the patient's eChart. The lower text field is where the content of the message will be written.
3. Send Message
Once you've reviewed the content of the message, click "Send Message" to complete the process.
4. Linked Demographic
The Linked Demographic will appear here. This is automatically filled from the patient's eChart information.
Once finished with your message, click "Send" to attach a record of the message to the eChart and send it to the providers you've chosen. The subject of the message and the date the message was sent will now be listed in the Messenger module on the patient's eChart: