17. Managing your Clinic Waiting Lists

Avaros' Schedule has a built in waiting list functionality that allows you to create multiple waiting lists and assign patients to each list. 

Manage your Waiting Lists

To manage your waiting lists, click on the "Report" link at the top of your schedule page, and then navigate to the "Waiting List Report".

In this view, you can see your existing waiting lists, or create a new list.

To view an existing list, select the list from the drop-down and click "Generate Report". 

To create a new waiting list, click "Create List", and then enter the new waiting list's name in the "Create New Name" row.

Adding a Patient to a Specific Waiting List

To add a patient to a waiting list, navigate to their master record, and click the "Waiting list" link at the top right.

This will open a view where you can select the waiting list you want to he patient added to and any notes you want to add to the entry.

After adding the patient, you will see a display with all waiting lists they have been added to. To remove the patient from a given waiting list, click remove.

Booking Appointments for Patients From your Waiting List

In the Reports>Waiting List view where you created your waiting list, you can also view the list of patients on a given waiting list and book them for upcoming appointments. 

To book an appointment for a patient, select the provider you want the appointment booked with and then click "make appt". (To remove the patient from the list, click "remove").

Open appointment slots are displayed for the coming month (large "1" on a yellow background). Clicking an available appointment slot allows you to book the patient in the given time slot.