Common Questions
- How do patients sign up to receive messages?
- Reciprocal Medical Billing
- How do I attach documents to an Ocean eReferral?
- How do I add contacts to my address book?
- How to create patient groups?
- How do I turn Messenger on?
- How do I delete a patient?
- How do I inactivate a user?
- How to Reprint Prescriptions?
- How to Trend Lab Results in Avaros?
- Medley.Health's Privacy and Security practices for patient messages
- What is an Administrative level of access in Avaros?
- How do I merge patient demographics?
- How do I send a mass email to patients?
- How can I bill my Preventative Care Bonus?
- How do I add a 'New User'?
- How do I Reset My Password?
- Why does it say “Failed” when I use the MCEDT Mailbox?
- How do I set up video appointments with my patients?
- Why am I not receiving eLab results?
- How do I generate rostered patient reports?
- I sent a patient message, but the patient didn’t receive it
- What is the difference between a draft save and sign and save?
- Why is the patient’s name not auto-filling when I type their health card number?
- What does it mean when an item in my inbox is highlighted in yellow?
- How do I see my unbilled appointments?
- What is Included in a CDS Migration?
- Who do I Contact for Privacy and Security in Avaros?