Common Questions
- How to I send a mass email to patients?
- How can I bill my Preventative Care Bonus?
- How do I add a 'New User'?
- How do I Reset My Password?
- Why does it say “Failed” when I use the MCEDT Mailbox?
- How do I set up video appointments with my patients?
- Why am I not receiving eLab results?
- How do I generate rostered patient reports?
- I sent a patient message, but the patient didn’t receive it
- What is the difference between a draft save and sign and save?
- Why is the patient’s name not auto-filling when I type their health card number?
- What does it mean when an item in my inbox is highlighted in yellow?
- How do I see my unbilled appointments?