What is Go Secure?

Go Secure is the official system used by the Ministry of Health to help Physicians access and manage their billing claim permissions.

 

What is MCEDT?

Medical Claims Electronic Data Transfer (MCEDT) is the system that allows billing apps (like Avaros) to upload and download your billing claims. Access to MCEDT is managed through the Go Secure portal by a physician.

💡If you are a clinic manager and not a provider, you must also create a Go Secure account if you would like to submit multiple providers claims through a single Go Secure account in Avaros.💡

 

How to Create a Go Secure Account

1. Navigate to the Go Secure website here and select 'New User? Register'.
   
2. Enter your personal details.
   
3. On this same page enter your email address as well as create your password.
   
4. Once you agree to the terms and select 'Register' you will be taken to a new screen which should ask you to 'Sign In'.
   
5. Upon signing back in it will ask you to enter a One Time Pin which has been sent to your email, once entered select 'Submit'.
   
6. You should see a screen next which indicates the email verification has been completed, select 'Continue'.
   

💡Once you have completed your setup for Go Secure, the next step for providers would be to enroll in MCEDT (view instructions below)💡

 

Do I already have a Go Secure account?

If you already have a Go Secure account, but cannot remember your username or password, you can select the "Forgot Password?" link on the Go Secure login page. 

If you already have an existing account but forgot the ID and password, you would have to call the Ministry Billing desk at 1-800-262-6524. They can let you know which email is attached to your existing Go Secure account and then you can use that email to reset your account password.

 

Enroll in MCEDT

1. Once you log back into Go Secure upon successful sign-up, you will now have the option to complete "New Service User Enrolment", please ensure this option is selected from the drop-down then select 'Continue'.
2. On the next page, you will be asked to enter two Unique ID #'s. Enter your Unique ID #'s that were emailed to you by the Ministry in the appropriate boxes and select 'Continue'.
3. Click the 'Accept' button to accept the terms of use for the system.
4. You are now enrolled in MCEDT!

💡The Unique ID numbers will be sent to you in a separate email after you created your Go Secure account. Note, this email may take up to 24 hours to arrive. If you did not receive an email with your Unique ID #'s, please reach out to the Ministry Billing desk at 1-800-262-6524 to have them re-sent.💡

Designate your Billing Service

In order for your clinic billing to be viewed and submitted from a single account in Avaros, all providers must designate their own Go Secure accounts to a single Go Secure account used by your Clinic. This may be the account of the head physician or a clinic manager. 

There are 2 steps in designating your billing:

1. Doctors must add the designee
2. Doctors must authorize the designee to submit billing claims

Adding a Designee

The Doctor:

1. Log in to your Go Secure account at: https://www.ebse.health.gov.on.ca

2. Once logged in, click 'Continue'.
   

3. Select 'Designee Maintenance'.
   

4. Click the 'Add Designees' button.
   

5. Enter the name and email address of the designee.

   • Important: If the designee does not yet have an OPS BPS Secure account, they must create one before you proceed.
     

6. After entering the information, click 'Save'.

7. If the designee already has an OPS BPS Secure account, an additional screen will appear asking you to Confirm the Designee. Click 'Confirm'.

8. A system-generated email will be sent to both you and your designee from OPS BPS Secure, confirming the addition.

    

The Designee (Clinic):

1. Sign into the email used for the clinic Go Secure account.
2. You will have received an email from OPS BPS Secure. Click the link and sign in to your clinic's Go Secure account.
3. Accept the Designation.

💡If at any point during this process you encounter the 'An unexpected error has occurred' message, use the back button on your browser💡

 

Authorize the Designee (Clinic) to Submit Billing Claims on your behalf

1. You may need to log out, close your browser and then log back in here once the designee has accepted your request. Once you log back into your Go Secure account, select 'Continue' then 'Designee Maintenance'.
   
2. Select the email address of your designee.
   
3. Select 'MCEDT Service (Upload/Download)'
4. Ensure there is a checkmark next to all reports and activities you want the designee to have access to (generally select all).
   
5. Click 'Save' at the top of the screen. 
   
   
   
6. You should receive a confirmation message advising you that the permissions have been saved successfully. 

💡If nothing is displayed on the page after 30 seconds, return to the Designee page and click their email address once more💡

 

Enter your Go Secure Credentials in Avaros

Once you have finished setting up your clinic's Go Secure account following the steps above, in Avaros go to 'Administration' → 'Billing' → 'Manage Go Secure' → enter the clinic's Go Secure credentials, the main account holder and the linked provider accounts. 

To automatically download MOH documents coming in through your MCEDT Mailbox, enable 'Automated MCEDT File Downloads' and select the users to notify if any download errors occur. These notifications will go to the users messenger inbox. Select 'Update' when finished. 

 

Go Secure and Group Billing vs. Individual Billing

A group billing number can also be used to sign up for a Go Secure account. Group billing can be useful in cases where there are multiple providers practicing at a clinic but also practicing at other locations. This is usually the case for walk-in clinics. It would be useful because:

1. Go Secure will send reports (batch edits, error reports etc.) only attached to the clinic's single location, not ones from the other locations the providers practice at. In individual billing, the received reports will be from all locations the individual providers practice at. 
2. You will receive reports for your providers altogether in a single file. In individual billing, reports would receive files separated by the provider.
3. A group billing number is attached to a single bank account. For individual billing, each registered provider will be linked to their own bank account. 

It would be up to the clinic to choose which billing method they would prefer. If you would like to sign up for a group billing number, you can complete the form from the MOH site linked below.

OHIP Group Registration for Health Care Professionals

 

Related Articles

Why does it say "Failed" when I use my MCEDT Mailbox?

Billing Submission, Error Correction and Reconciliation

Billing: A Complete Overview

Did we miss something? Not to worry! Just email our support team at support@avaros.ca✌️