Automated text appointment reminders are always handy - for both parties.
In Avaros, you can set SMS reminders by going to 'Schedule Settings' → 'Appointment Reminders'.
From this window you can set:
- The provider you wish to turn reminders on for;
- The reminder messages;
- The interval when the reminder will be sent;
💡 Reminder messages can be customized per Provider OR per appointment type. When you set up reminders by appointment type, the patients will receive the appointment-type reminder rather than the general reminder. The confirmation and cancellation reminders will remain the same.💡
Once reminders have been set for a provider, the reminder status will be displayed in the schedule and appointment window as shown below:
💡Note that appointment reminders are on a pay-per-message sent system. This works out to about $40.00 CAD for 500 messages sent or $0.08/message. This number is variable depending on the length of the appointment reminder.💡
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