Automated Appointment Reminders are always handy - for both parties, 

How to setup Appointment Reminders?

In the Schedule Dashboard go to 'Schedule Settings'  then select 'Appointment Reminders'. 

From this window you can:

• Enable 'Appointment Reminders'; 
• Enable the 'Email Only' option;
• Select the provider you wish to turn reminders on for;
• Customize your reminder message;
• Create modality specific messages;
• Create Appointment Type specific messages;
• Set the interval when the reminder will be sent;

💡 Enabling the 'Email Only' option ensures that reminders are solely delivered via email.💡

Customize Reminder Message

You can customize your 'Reminder', 'Confirmation', and 'Cancellation Message' by adding or deleting any text in the default message. 

The '+' button to the right of the Message is to select and add any Database tags to insert into the message at your cursor's position.

Modality Add-on Message

Add another segment of text to your Reminder Message if the appointment is booked as a specific Modality.

• Toggle the 'Modality Add-on message' option to on;
• Add your additional messages for in person, phone and video visit reminder;
• Hit the 'Confirm' button to save; 

Customize Reminder Message per Appointment Type 

This is an option for any appointment type that requires specific instructions.

• Click within the box where it says 'Add'  below Appointment Type - Message Templates and select the 'Appointment Type' from the drop down menu;
• Click the blue edit icon to create the unique reminder message; 
• Click 'Update' when finished to save changes; 
• Click 'Update' on the Appointment Reminder settings window to save any other customizations; 

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